CSUSA SW Information and Policy Regarding CORONAVIRUS (COVID-19)

To Our Business Partners / Customers / Suppliers:

Comfort Systems USA appreciates the continued trust you place in us and our people as we continue to navigate this rapidly-evolving situation involving the coronavirus, or COVID-19. We wanted to let you know the steps we are taking to help keep our employees, partners and communities safe.

First and foremost, safety is our most important core value, and it will continue to drive our response regarding COVID-19. Therefore, out of an abundance of caution, we are doing the following:

•  We have provided information to our employees to leverage the guidance outlined by the Centers for Disease Control (CDC), which are aimed at taking appropriate measures to limit the exposure and spread of germs, not only with this developing condition but also with other airborne illness such as the cold and flu. This guidance can be found at https://www.cdc.gov/coronavirus/2019-ncov/index.html.
• Consistent with the CDC guidance, we have asked any employees not feeling well to stay at home and consult with their doctor as needed.
• We have adopted a “no hand-shake policy.”
• We have provided guidelines to limit business travel to only that which is essential to operating our business. We have encouraged teams to meet by phone or video wherever possible.
• We have asked all employees who have traveled to countries or localities on the CDC’s Level 3 Travel Advisory Warning List to contact Human Resources to determine whether self-quarantine for up to 14 days is needed. Additionally, we have advised our employees that if they have been exposed to anyone infected with the virus in the last 14 days that self-quarantine or immediate medical attention may be called for.
• We have provided additional hygiene supplies in our locations and at job sites to assist with good hygiene practices. 

If you are visiting a Comfort Systems USA company location, we ask that you follow the above policies. Namely, please follow our “no hand-shake” policy and ensure that no members from your group are currently sick. We also ask any members from your group to set aside plans to visit a Comfort Systems USA company if he or she has recently visited, or has family members who have visited, countries or localities on the CDC’s Level 3 Travel Advisory Warning List.

To the extent that you have not already done so, we ask that you communicate these policies to your employees and business partners and ask them to apply similar guidance to their employees who might visit Comfort Systems USA operating company locations or worksites. Additionally, if Comfort Systems USA employees are scheduled to visit your locations, please let us know as soon as possible if there are any specific instructions or policies that your company has in place for COVID-19 so that we can be prepared to help our employees cooperate.

We appreciate your understanding and patience if we have employees who cannot attend previously scheduled meetings or events during this uncertain time.

The Comfort Systems USA Senior Leadership group is meeting regularly to evaluate the dynamic situation with regards to COVID-19, and we will continue to respond proactively and appropriately with, but not limited to, communication, updates in policies, procedures, and processes amended training, and ongoing health and safety exposure controls. Thank you for your assistance and understanding during this challenging time. We understand that some of these precautionary measures may seem time-consuming or inconvenient, but they are taken out of an abundance of caution to keep all of us safe.

 Thank you.